Frequently Asked Questions (FAQ)

To place an order on Tea Delight, follow these steps:

• Visit the website.
• Select the products you want and add them to your cart.
• Check your cart and enter your payment details.
• Choose a payment method and confirm your order.
• Once your payment is confirmed, your order will be processed.

Delivery time may vary depending on your delivery address and the selected courier service. Typically, delivery is made within 2-5 business days after your order is confirmed.

The shipping fee depends on your delivery address and order amount. Before completing your order, you can view the shipping fee on the payment page.

You can change the product before your order is shipped. Once your order is dispatched, changes are no longer possible. However, if you encounter any issues with the product, you can contact our customer service.

Tea Delight allows you to return products within 14 days. The return conditions are as follows:

• The product must be unused and in its original packaging.
• You must contact customer service to request a return.
• The return process begins after the product is received.

To get information about the status of your order, you can use the tracking number sent to you after your order is confirmed and track it on the courier company's website.

Tea Delight accepts the following payment methods:

• Credit and debit cards
• Cash on delivery
• PayPal (if available)

To keep your teas fresh, you should store them as follows:

• In a cool, dry place, away from direct sunlight.
• In an airtight container to preserve their freshness.

You can contact customer service through the "Contact" page on the website or directly via email at [email protected].

Tea Delight clearly states whether the teas are organic in the product descriptions. You can find detailed information about organic certifications and ingredients on the product page.